At Gehnewale, accessible from https://gehnewale.com/, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of information we collect, how it is used, and how it is shared with integrated third-party service providers.

1. Information We Collect

We collect information necessary to fulfill your orders, improve your shopping experience, and communicate with you:

  • Personal Identifiable Information: Name, email address, mobile number, delivery address, billing address, and postal code.
  • Transactional Information: Order history, payment method selection, delivery updates, and customer support correspondence.
  • Technical Data: IP address, device type, browser information, pages viewed, and cookie interaction data.

2. How We Use Your Information

Your information is used to:

  • Process, verify, fulfill, and ship your product orders.
  • Securely process payments and manage refunds or transaction disputes.
  • Send transactional notifications and tracking updates via email, SMS, or messaging channels.
  • Enhance website performance, usability, and marketing communications.

3. Sharing Information with Service Integrations

We do not sell or rent your personal data to third parties. However, to operate our store and complete your purchases, we share essential data with trusted integration partners:

  1. Payment Processing Integrations:
    When you place an order using online payment options, your transaction details (order amount, order ID, contact information) are encrypted and transmitted to our payment gateway service providers. Payment credentials (card details, UPI security parameters, banking passwords) are collected directly by these licensed payment platforms over encrypted connections. We do not store or process payment card data on our servers.
  2. Order Fulfillment & Logistics Services:
    To ship your orders, we provide your name, contact phone number, shipping address, and item details to our integrated logistics managers and courier partners. This data is strictly used to facilitate shipment delivery, delivery attempts, and tracking updates.
  3. Analytics & Performance Tracking:
    We may utilize analytics integration scripts to understand website traffic patterns, user navigation, and online store efficiency.

4. Data Protection & Security

We implement physical, electronic, and administrative security measures to safeguard your personal data against unauthorized access, disclosure, or alteration. Data transmissions during checkout are protected using standard Secure Socket Layer (SSL) encryption technology.

5. Cookies & Tracking Technologies

Gehnewale uses cookies to maintain shopping cart data, save user preferences, and optimize overall site interaction. You can disable cookies through your web browser settings; however, certain site functions and checkout procedures may become unavailable.

6. Your Rights

Under applicable data protection laws, you have the right to access, update, or request the deletion of your personal account information maintained by Gehnewale. To submit a data request, please contact our support team.

7. Changes to This Privacy Policy

Gehnewale reserves the right to modify this Privacy Policy at any time. Any changes take effect immediately upon being posted on https://gehnewale.com/.

8. Contact & Grievances

For privacy inquiries, complaints, or questions regarding the handling of your data, please contact our Grievance Officer:

  • Attn: Support Team / Grievance Officer
  • Brand Name: Gehnewale
  • Email: gehne.wale2025@gmail.com
  • Phone: +91 96259 63325
  • Address: 211 DLF The Ultima, Sector 81, Gurugram, Haryana 122001, India